4host Hosting F.A.Q.

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Yes, 4host offers many level of support, from basic to complete support. Also resellers can get support from the 4host support team.

We are expert in advanced wordpress installations. We will not only install wordpress or any other cms but we will do a basic hardening and auto updating configuration in order to keep your wordpress installation always up to date.

Aside the hosting budget (here the user is self responsible for the backups), we are keeping all backups nearly every day, and the backups are available to be used as restoration points for the customer. Backups are available for 3 months, after that are rewritten. Sometime we will keep it for more time (space depending).

Not really, the only thing we ask to customers is to give cancellation notice via registered mail or by registering the cancellation directly on our customer area just 1 month before the renewal of the service.

We have a wide range of products and services, so from Fr.0.- (budget hosting) up to 600 Fr. per month. All depends of the products and serices choosen.

Of course! We will transer your entire website, just if you will renounce to our 30 day money back guarantee.

4host offer more than 400 extensions. 4host has a partnership with Realtimeregister and guarantee that every rule dictated from ICANN are respected.

Yes, with every hosting plan there are also email and collaborative tools (eg: shared calendars) and the customer can choose if he wants to use the webmail (an online and cloud plattform to read emails on the customer domain) or he can confiure his own client to read and send emails

Yes, the entire 4host website is realized in order to work with every kind of systems (computer,laptop, tables, smartphones, etc ..).

We have different kind of hosting plans. The number of visitors depends on which service you are choosing from. On our website: 4host.ch
is specified on the main page. For sure you can ask us which plan is the most reliable depending on your website visits.

4host has many accelerations options, so the speed of a website depends a lot on how the website is designed. 4host will improve the speed of your website on request to our support team, that will take all the necessary steps to bring your website very fast.

Our contacts details can be viewed directly on our main website: https://www.4host.ch/en/contact-us/

Fun Support Facts

We Love Our Jobs And That Makes All The Difference

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Support Tickets Answered

We at 4host take support requests very seriously. We act as fast as we can. https://www.4host.ch

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E-commerce integrations made

For a good website/e-commerce is essential to leave only the needed plugin, just uninstall useless plugins.

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Cups of Coffee Sipped

At 4host.ch we take security and availability of our customers very serious, this is why we drink a lot of coffee.

Common Support Queries

Before Contacting The Support Team Read Our Common Support Queries

  • Retrieving Your Customer Number
  • Resetting Your Password
  • Retrieving Your Customer Number or Resetting
  • Android: Setting up Workspace Email
  • Iphones, Mac Mail configurations
  • Outlook 2007: Setting up Workspace Email
  • Retrieving Your cPanel account password
  • Outlook 2013: Setting up Workspace Email
  • Retrieving Your 4host client area passwords
  • Optimizing your website for speed
  • SEO/SEF/SEM for optimal search engine positioning
  • Woocommerce integrations for your wordpress website
  • WordPress security, for your optimal and secure wordpress website
  • E-mail or website lost data restorations
  • Hacking preventions for your website
  • DOS and DDOS mitigations
  • Professional WordPress installations
  • Other professional CMS installations on requests